Paper Abstract
"Air Traffic Control Officers are the most valuable resource in the Air Traffic Control Domain. They devote their full capacities into safe and efficient traffic control. The Remote Tower Center is the next step to use this resource as efficient as possible, optimizing the existing methodologies and procedures. The initial concept for the Remote Tower Center contains a supervisor. Therefore, this paper focusses on the supervisor and how the supervisor workplace is defined as a coordinating and support position for all Multiple Remote Tower Modules in the center. Based on the existing concept of multiple remote tower operations and the supervisor workplace, two research questions were proposed to analyze the supervisor working position in combination with the multiple remote tower workplaces. A real time simulation study was conducted and a total of 15 air traffic control officers from two air navigation service providers participated. Due to the difficulty of comparing two different workplaces, the data analysis is based on descriptive data collected from the questionnaires. The study analyzed the application and handling of use cases as a reference for realistic task descriptions during a multi workplace real time simulation. The results show that the selected use cases represent the task of the supervisor and can help to validate the workplace. This study also shows the different perceptions of task handling within the remote tower center."

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