S010: Patient Expertise and Social Media
Chair: Karine Berthelot-Guiet, France

• Twitter and the Dissemination of Information Related to the Access to Credit for Cancer Survivors - The Case of the “Right to be Forgotten” in France
  Renaud Debailly, Hugo Jeanningros, Gaël Lejeune, France
  
• Patient-led Medicalisation and Demedicalisation Processes through Social Media - An Interdisciplinary Approach
  Juliette Froger-Lefebvre, Julia Tinland, France
  
• Portraits of a Killer: Visual Expressions of Patient/Parent Expertise on Social Media The Case of Glioblastoma on Instagram
  Juliette Charbonneaux, Karine Berthelot-Guiet, France
  
• Communication and Information About Breast Cancer: A Comparative Study Between a Physical and an Online Environment
  Leticia Barbosa, Andre Pereira Neto, Brazil
  
• Fine Grained Categorization of Drug Usage Tweets
  Priyanka Dey, ChengXiang Zhai, United States
  

S011: Customer eXperience and Behavior
Chair: Cristian Rusu, Chile

• Eye Tracking to Evaluate the User eXperience (UX): Literature Review
  Matias García, Sandra Cano, Chile
  
• Information Consumer eXperience: A Chilean Case Study
  Maria Paz Godoy, Cristian Rusu, Jonathan Ugalde, Chile
  
• Design and Evaluation of a Programming Tutor based on an Instant Messaging Interface
  Claudio Alvarez, Luis A. Rojas, Juan De Dios Valenzuela, Chile
  
• User Experience Evaluation of a Computational Thinking-Enhanced Problem-Solving Tool: Findings and Next Steps
  Juan Felipe Calderón, Luis A. Rojas, Chile; Katrina Sorbello, Australia; Nibaldo Acero, Chile
  
• Virtual Assistant as an emotional support for the Academic Stress for Students of higher school: A Literature review
  Alexis Lucero, Sandra Cano, Claudio Cubillos, Chile; María Elena Díaz, Colombia
  
• Towards a Methodology to Evaluate User Experience with Personalized Questionnaires for the Developments of Custom Systems
  Jenny Morales, German Rojas, Gamadiel Cerda, Chile
  

S043: Brands and Advertising Digital Literacy
Chair: Karine Berthelot-Guiet, France

• Interface Experience, Brand Experience - On how interface design models the relationship with the brand
  Audrey Moutat, France
  
• Augmented Reality Filters and the Faces as Brands: Personal Identities and Marketing Strategies in the Age of Algorithmic Images
  Ruggero Eugeni, Italy
  
• The Biodigital Rises: a New Digital Brand Challenge
  Marie-Nathalie Jauffret, Monaco; Frédéric Aubrun, France
  
• Luxury and Digital, Hindered Narratives?
  Ferdinand Didier Tsala Effa, France
  
• Digital advertising literacy in gastronomy brands. The case of the Spanish chef Dabiz Muñoz
  Pedro Hellín Ortuño, Antonio Raúl Fernández Rincón, Onésimo Samuel Hernández Gómez, Spain
  
• Hints of Advertising Digital Literacy: Fragments of Media Discourses
  Karine Berthelot-Guiet, France
  

S044: The World of Consumers and Social Media: People and Organizations
Chair: Adela Coman, Romania

• A Multidisciplinary Approach to Leadership during the COVID 19 Era. The Case of Romania
  Adela Coman, Mihaela Cornelia Sandu, Valentin Mihai Leoveanu, Ana-Maria Grigore, Romania
  
• Automatic Meme Generation with an Autoregressive Transformer
  Denis Gordeev, Vsevolod Potapov, Russia
  
• The environment and its implications in the theory of modern science
  Cristian Popescu, Romania
  
• Gender and Culture Differences in Perception of Deceptive Video Filter Use
  Susan Herring, United States; Meredith Dedema, P.R. China; Enrique Rodriguez, Spain; Leo Yang, United States
  
• Introducing a Structured Approach to Online Discussion
  Emma Lieu, United Kingdom
  
• Sports Journalism: Its Global Future in the Age of Digital Media
  Olga Monteiro Da Silva, United Kingdom; Ricardo G. Lugo, Norway; Richard Lenton, Andrea Firth, United Kingdom
  

S069: User Experience and Culture
Chair: Ayaka Ito, Japan

• Analyzing the Impact of Culture on Students: Towards a Student eXperience Holistic Model
  Nicolás Matus, Chile; Ayaka Ito, Japan; Cristian Rusu, Chile
  
• Evaluating the Post-Pandemic Tourist Experience: A Scale for Tourist Experience in Valparaíso, Chile
  Virginica Rusu, Leslie Márquez, Patricia González, Cristian Rusu, Chile
  
• A Property Checklist to Evaluate the User Experience for People with Autism Spectrum Disorder
  Katherine Valencia, Chile; Federico Botella, Spain; Cristian Rusu, Chile
  
• Yellow or Blue Dress: How a Product Page can Impact the Customer Experience
  Catalina Montecinos, Camila Bascur, Chile
  
• Empirical Evaluation of Machine Learning Ensembles for Rumor Detection
  Andrés Zapata, Eliana Providel, Marcelo Mendoza, Chile
  

S070: Experiences in Computing and Social Media
Chair: Daniela Quiñones, Chile

• Corner-Shopping: Studying Attitudes and Consumer Behavior on the Cornershop App
  Diego Yáñez, Cristóbal Fernandez-Robin, Florencia Bohle, Chile
  
• Analysis of the Behavior of E-Sports and Streaming Consumers in Latin America
  Cristóbal Fernandez-Robin, Diego Yáñez, Chile; Scott McCoy, United States; Pablo Flores, Chile
  
• Automated Tools for Usability Evaluation: A Systematic Mapping Study
  John W. Castro, Ignacio Garnica, Luis A. Rojas, Chile
  
• Analyzing Methods, Instruments, and Tools for Evaluating the Customer eXperience
  Luis Rojas, Daniela Quiñones, Chile
  
• Exploring Links between the Interaction with Social Media and Subjective Well-Being: An Exploratory Study
  Beatriz De Paulo, Manuela Quaresma, Brazil
  
• User Preferences for Organizing Social Media Feeds
  Kristine Rogers, United States
  

S104: Patterns of Online Deliberation
Chair: Svetlana S. Bodrunova, Russia

• e-Participation as Mediated Ecosystem? A Case Study on Munici-palities of St. Petersburg, Russia
  Yuri Misnikov, Olga Filatova, Russia
  
• Dynamics of Distrust, Aggression, and Conspiracy Thinking in the Anti-Vaccination Discourse on Russian Telegram
  Svetlana S. Bodrunova, Dmitry Nepiyushchikh, Russia
  
• Geolocation detection approaches for user discussion analysis in Twitter
  Ivan Blekanov, Alexey Maksimov, Dmitry Nepiyushchikh, Svetlana S. Bodrunova, Russia
  
• Social Media Engagement Anxiety: Triggers in News Agenda
  Kamilla Nigmatullina, Nikolay Rodossky, Russia
  
• Digital traces of news media public on Facebook: Comparing Estonian and Latvian Russophone publics
  Anna Smoliarova, Russia
  

S105: Streaming & Video-based Media
Chairs: Franziska Zimmer, Katrin Scheibe, Aylin Imeri, Germany

• Behind the Scenes: Exploring Context and Audience Engagement Behaviors in YouTube Vlogs
  Hantian Zhang, United Kingdom
  
• Operation Strategies for the PUGC Social Media Video Platform Based on the Value-Chain Perspective —A Chinese Case ‘Bilibili’
  Mu Zhang, Han Han, P.R. China
  
• A Study on the Influencing Factors of User Interaction Mode Selection in the Short Video Industry: A Case Study of TikTok
  Haoxuan Peng, Xuanwu Zhang, Cong Cao, P.R. China
  
• Purchase Intention in Agricultural Products Live-Streaming A S-O-R model
  Suting YANG, Lili Liu, Jiujiu Jiang, Shanjiao REN, Suting YANG, P.R. China
  
• User Experience in Mobile Social TV: Understanding Requirements and Presenting Design Guidelines
  Taume Dery, Yavuz Inal, Norway
  

S127: Learning and Collaboration
Chair: Ajrina Hysaj, United Arab Emirates

• Active Learning in the Lenses of Faculty: A Qualitative Study in Universities in the United Arab Emirates
  Georgina Farouqa, Ajrina Hysaj, United Arab Emirates
  
• Exploring Faculty Members Perception of Utilizing Technology to Enhance Student Engagement in the United Arab Emirates: Technology and the ICAP Modes of Engagement
  Georgina Farouqa, Ajrina Hysaj, United Arab Emirates
  
• Undergraduate Emirati Students’ Challenges of Language Barrier in Meeting Expectations of English Medium University in the UAE
  Sara Suleymanova, United Kingdom; Ajrina Hysaj, United Arab Emirates
  
• Embedding Social, Community Projects Within Contemporary Curricular
  Pranit Anand, Australia
  
• Engagement as Leadership-Practice for Today’s Global Wicked Problems: Leadership Learning for Artificial Intelligence
  Wanda Krause, Alec Balasescu, Canada
  
• Online Formative Assessment and Feedback: A Focus Group Discussion among Language Teachers
  Ajrina Hysaj, United Arab Emirates; Harshita Aini Haroon, Malaysia
  

S159: The Ethics of Artificial Intelligence: Methods and Applications
Chair: Han Yu, Singapore

• FLAS: A Platform for Studying Attacks on Federated Learning
  Yuanchao Loh, Singapore; Zichen Chen, United States; Yansong Zhao, Han Yu, Singapore
  
• A Methodological Framework for Facilitating Explainable AI Design
  Jiehuang Zhang, Han Yu, Singapore
  
• A Comparison of Web Services for Sentiment Analysis in Digital Mental Health Interventions
  Benny Toh Hsiang Tan, Lim Sufang, Qiu Yang, Miao Chunyan, Singapore
  
• Twitter as a Communication Tools for Vaccine Policy in Indonesia: An Analysis
  Iradhad Taqwa Sihidi, Salahudin Salahudin, Ali Roziqin, Danang Kurniawan, Indonesia
  
• Influence Vaccination Policy, Through Social Media Promotion (Study: West Java, East Java, and Central Java)
  Ekklesia Hulahi, Achmad Nurmandi, Isnaini Muallidin, Muhammad Jafar Loilotu, Danang Kurniawan, Indonesia
  
• The Role of the Financial Services Authority (OJK) in Preventing Illegal Fintech Landing in the COVID-19 Pandemic In Indonesia
  Bella Kharisma, Achmad Nurmandi, Isnaini Muallidin, Danang Kurniawan, Muhammad Jafar Loilotu, Indonesia
  

S160: Text Mining and Sentiment Analysis in Social Media
Chair(s): To be announced

• 14 Days Later: Temporal Topical Shifts in Covid-19 Related Tweets After Pandemic Declaration
  Hamzah Osop, Singapore; Basem Suleiman, Abdallah Lakhdari, Australia
  
• Development of Bilingual Sentiment and Emotion Text Classification Models From COVID-19 Vaccination Tweets in the Philippines
  Nicole Allison Co, Maria Regina Justina Estuar, Hans Calvin Tan, Austin Sebastien Tan, Roland Abao, Jelly Aureus, Philippines
  
• Development of a Text Classification Model to Detect Disinformation About COVID-19 in Social Media: Understanding the Features and Narratives of Disinformation in the Philippines
  Hans Calvin Tan, Maria Regina Justina Estuar, Nicole Allison Co, Austin Sebastien Tan, Roland Abao, Jelly Aureus, Philippines
  
• Text Mining for Patterns and Associations on Functions, Relationships and Prioritization in Services Reflected in National Health Insurance Programs
  Maria Regina Justina Estuar, Maria Cristina Bautista, Christian Pulmano, Paulyn Jean Acacio-Claro, Quirino Sugon, Dennis Andrew Villamor, Madeleine Valera, Philippines
  
• Analyzing Change on Emotion Scores of Tweets before and after Machine Translation
  Karin Fukuda, Qun Jin, Japan
  
• An Extendable Sentiment Monitoring Model for SNS Considering Environmental Factors
  Yenjou Wang, Neil Yen, Qun Jin, Japan
  

S187: Equity and Training Tools in Higher Education Institutions
Chairs: Paola Palmitesta, Oronzo Parlangeli, Italy

• Enhancing Concept Anchoring through Social Aspects and Gaming Activities
  Maria Myers, Canada
  
• Building an Educational Social Media Application for Higher Education
  Felix Weber, Niklas Dettmer, Katharina Schurz, Tobias Thelen, Germany
  
• Gender-Sensitive Materials and Tools: the Development of a Gender-Sensitive Toolbox Through National Stakeholder Consultations
  Eirini Christou, Antigoni Parmaxi, Cyprus; Maria Perifanou, Anastasios A. Economides, Greece
  
• Food Sector Entrepreneurship: Designing an Inclusive Module Adaptable to Both Online and Blended Learning Environments in Higher Education
  Marco Garcia-Vaquero, Ireland
  
• Work Organization and Effects of Isolation on the Perception of Misconduct in Italian Universities During Covid-19 Pandemic
  Oronzo Parlangeli, Margherita Bracci, Stefano Guidi, Enrica Marchigiani, Paola Palmitesta, Italy
  

S215: Knowledge Discovery through Data Science - I
Chairs: Kohei Otake, Takashi Namatame, Japan

• An Indicator to Measure the Relationship Between Firms and Consumers based on the Subjective Well-being of Consumers: Promoting Corporate Social Contribution Activities to Maintain Socially Sustainable Development
  Masao Ueda, Japan
  
• Psychological Characteristics Estimation from On-road Driving Data
  Ryusei Kimura, Takahiro Tanaka, Yuki Yoshihara, Kazuhiro Fujikake, Hitoshi Kanamori, Shogo Okada, Japan
  
• Resale Price Prediction Model for Used Electrical Products Using Deep Neural Network
  Shinnosuke Terasawa, Kohei Otake, Takashi Namatame, Japan
  
• Clustering and Feature Analysis of Shoes Brands Using Questionnaire Data and Word-of-Mouth Review Data
  Haruki Yamaguchi, Kohei Otake, Takashi Namatame, Japan
  
• Proposal of a Conversion Prediction Model Considering Relationships among Topics
  Shunta Nakao, Yuzuki KITAJIMA, Takashi Namatame, Kohei Otake, Japan
  
• Linguistic and Contextual Analysis of SNS Posts for Approval Desire
  Erina Murata, Kiichi Tago, Qun Jin, Japan
  

S239: Social Media and Society
Chair: Sanna Malinen, Finland

• Moderation of Deliberation: How Volunteer Moderators Shape Political Discussion in Facebook Groups?
  Sanna Malinen, Finland
  
• The Impact of Tweets, Mandates, Hesitancy and Partisanship on Vaccination Rates
  Cheng Lock Donny Soh, Indriyati Atmosukarto, Singapore
  
• Exploring Public Trust on State Initiatives during the COVID-19 Pandemic
  Austin Sebastien Tan, Maria Regina Justina Estuar, Nicole Allison Co, Hans Calvin Tan, Roland Abao, Jelly Aureus, Philippines
  
• The Research on User Use of Social Media in China Mobile Based on Self-Image Construction
  Lingxi Chen, Linda Huang, Xinyao Wang, P.R. China
  

S240: Knowledge Discovery through Data Science - II
Chairs: Kohei Otake, Takashi Namatame, Japan

• Evaluating Store Features Using Consumer Reviews in Beauty Salons
  Ryo Morooka, Takashi Namatame, Kohei Otake, Japan
  
• Purchasing Behavior Analysis Model that Considers the Relationship Between Topic Hierarchy and Item Categories
  Yuta Sakai, Yui Matsuoka, Masayuki Goto, Japan
  
• Analysis of the Relationship Between Food and the Writer's Emotions Using a Meal Diary
  Shoki Eto, Kohei Otake, Takashi Namatame, Japan
  
• Evaluation of Analysis Model for Products with Coefficients of Binary Classifiers and Consideration of Way to Improve
  Ayako Yamagiwa, Masayuki Goto, Japan
  
• Temporal and Geological Oriented Event Retrieval for Historical Analogy
  Kengo Fushimi, Yasunobu Sumikawa, Japan
  
• Research on Experience Design of social reading platforms Based on Social Presence Theory
  Yingying Li, Hong Chen, P.R. China
  

S266: Emergency Remote Teaching and Social Media: Experiences and Cultural Influences
Chair: Simona Vasilache, Japan

• Emergency Remote Teaching in the University Context: Responding to Social and Emotional Needs during a Sudden Transition Online
  Magdalena Brzezinska, Poland; Edward Cromarty, United States
  
• Dimensions of Formative Feedback During the COVID 19 Pandemic: Evaluating the Perceptions of Undergraduates in Multicultural EAP Classrooms
  Ajrina Hysaj, Doaa Hamam, United Arab Emirates
  
• Development of an Explicit Agent-based Simulation Toolkit for Opening of Schools: An Implementation of COMOKIT for Universities in the Philippines
  Maria Regina Justina Estuar, Roland Abao, Jelly Aureus, Zachary Pangan, Lenard Paulo Tamayo, Elvira De Lara - Tuprio, Timothy Robin Teng, Rey Rodrigueza, Philippines
  
• Experiential Learning Through Virtual Tours in Times of COVID-19
  Roxana Sandu, Japan
  

S292: Emerging Trends in Social Computing
Chairs: Tomislav Stipancic, Croatia; Duska Rosenberg, United Kingdom

• Social Intelligence Design for Social Computing
  Renate Fruchter, United States; Toyoaki Nishida, Japan; Duska Rosenberg, United Kingdom
  
• Perspectives for Using Smart Augmented Reality for the Future in Social Computing and Collaborative Assistance
  Ralf Doerner, Germany
  
• Human intention recognition for safe robot action planning using head pose
  Luka Orsag, Tomislav Stipancic, Leon Koren, Karlo Posavec, Croatia
  
• Multimodal Emotion Analysis based on Visual, Acoustic and Linguistic Features
  Leon Koren, Tomislav Stipancic, Andrija Ricko, Luka Orsag, Croatia
  
• Improving EEG-based Motor Execution Classification for Robot Control
  Sumeyra U. Demir Kanik, Wenjie Yin, Arzu Guneysu Ozgur, Ali Ghadirzadeh, Mårten Björkman, Danica Kragic, Sweden
  
• Re-imagining the Distributed Nature of Learner Engagement in Computer-Supported Collaborative Learning Contexts in the Post-Pandemic Era
  Andriani Piki, Cyprus
  

S293: Socialising Sociotechnical Systems
Chair: Paul M. Liston, Ireland

• Engaging serious games for energy efficiency
  Emma Delemere, Paul M. Liston, Ireland
  
• Using Emerging Technologies to Support Wellbeing and Resilience for pilots & Enabling the Assessment of Wellbeing Risk in Airline Safety Management Systems
  Joan Cahill, Paul Cullen, Fiona Hegarty, Sohaib Anwer, Ireland
  
• Developing a Framework for Trustworthy AI-Supported Knowledge Management in the Governance of Risk and Change
  Rebecca Vining, Nick McDonald, Lucy McKenna, Marie Elizabeth Ward, Brian Doyle, Junli Liang, Julio Hernandez, John Guilfoyle, Arwa Shuhaiber, Una Geary, Mary Fogarty, Rob Brennan, Ireland
  
• Acceptability & Usability of Location-Support Technologies for Cruise Ship Evacuations
  Paul M. Liston, Alison Kay, Emma Delemere, Ireland; Lazaros Karagiannidis, Margarita Kostovasili, Angelos Amditis, Dimitris Drakoulis, Panagiotis Veltsistas, Greece
  
• Privacy and Data Protection in COVID-19 Contact Tracing Apps: An Analysis from a Socio-Technical System Design Perspective
  Michael Roesler, Paul M. Liston, Ireland
  

S294: Frontiers of Social Media
Chair: Christian W. Scheiner, Germany

• Open Innovation within Life Sciences: Industry-Specific Challenges and How to Improve Interaction with External Ecosystems
  Niclas Kröger, Maximilian Rapp, Germany; Christoph Janach, Austria
  
• The Internet-of-Things and AI and their Use for Marketers
  Marc Oliver Opresnik, Germany
  
• The Importance of Social Media as Source of Information in Entrepreneurial Opportunity Recognition
  Simon Behrendt, Christian W. Scheiner, Germany
  
• The Role of Moral Receptors and Moral Disengagement in the Conduct of Unethical Behaviors against Whistleblowers on Social Media
  Stefan Becker, Christian W. Scheiner, Germany
  
• The Platform-of-Platforms Business Model: Conceptualizing a Way to Maximize Valuable User Interactions on Social Media Platforms
  Jürgen Rösch, Christian V. Baccarella, Germany